Whether you are a leader, an improvement facilitator, an internal consultant or a coach, much of your success in not down to your technical knowledge – it is down to your skill in influencing and getting others to change.
Working with my friends at the Office of Public Management. I was the author of an E Guide detailing the learning around the practical application of The Health Foundation’s Measurement and Monitoring of Safety Framework. This included the whole production process from writing to design. Funded by the Health Foundation, the content was derived from a two year programme collaborating with three regional improvement bodies and numerous provider trusts.